Warranty

30-Day Money-Back Guarantee for Any Reason

You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs.

18-Month Warranty for Quality-Related Issues

We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including any return shipping costs. Please note: Any provided shipping labels must be used within 20 days of purchase.

FAQs:

1. What isn’t covered by the warranty?

• Improperly operated devices
• Lost or stolen products
• Purchases made over 18 months ago (unless otherwise stated)
• Non quality-related issues (after 30 days of purchase)
• Free products

2. When does the warranty begin?

It begins the day you place your order.

3. How do I claim the warranty?

Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.

If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page, or contact us at support@mitywah.com

4. What if I don’t have any proof of purchase?

If the product was a gift, you may ask the giver to provide you with a copy of the receipt or claim the warranty on your behalf.